Need a hand?
Tell us which app you are using and what you are seeing. We usually reply within one business day.
Common questions
I tapped the download link but nothing installed
Apps marked TestFlight beta on our Downloads page install in two steps: first install TestFlight from the App Store, then come back to our Downloads page and tap the app again. The app will not appear inside TestFlight on its own — you have to open the link a second time after TestFlight is installed.
Go to DownloadsThe app installed, but it asks for an invite code or won't let me sign in
That is expected. Most Redfluent apps are invite-only business tools — installing the app does not create an account. Access is issued by the business that operates the account, or by us. Email us with your name and which app you need, and we will get you set up.
Something is broken or a screen won't load
Send us the app name, roughly when it happened, and a screenshot if you have one. Screenshots help a lot — most issues are identified from a single screen.